Wattyl customers in Australia – Additional Privacy Protections
Wattyl Australia Pty Ltd is bound by the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles when collecting using and disclosing personal information relating to its Australian based customers, suppliers and other providers of personal information to it. If you are in Australia, the following provisions apply to our collection, use and disclosure of your personal information in addition to the relevant sections of our Global Privacy Policy, available here.
- Accessing and correcting your information
- 1.1 Access to your information
PO Box 5001
Baulkham Hills, NSW, 2153
Australiaor sending an email to us at [email protected].
We may charge a reasonable fee for providing that information.- 1.2 Anonymity
- 1.3 Correction of your information
- Making a privacy complaint. If you believe we have not complied with our Privacy Policy or the Privacy Act (including the Australian Privacy Principles), you can make a complaint to us using the contact details above.We will respond to your complaint within 30 days. In some cases, we may need further information from you about your complaint. We aim to resolve complaints expeditiously but if that isn’t possible, we will contact you to let you know how long it will take.
- Disclosure to overseas recipientsWe will not disclose your information to overseas recipients other than with your consent.
Privacy Collection Notice
Wattyl Australia Pty Ltd ABN 40 000 035 914 (we, us, our) are bound by the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles when collecting, using and disclosing personal information relating to its Australian customers, suppliers and others.
This notice provides some key details about how we collect and manage your personal information as required by the Privacy Act. Full details are set out in our Privacy Policy, which is available here.
Purposes for which we collect your personal information
We collect your personal information for the purpose of providing our services or products to you or otherwise in connection with our business relationship with you. These purposes include:
- (a) Answering questions from you;
- (b) Contacting you about services or products you have ordered from us or, if you are a supplier, contacting you about services or products you are delivering to us;
- (c) Sending you customer satisfaction surveys;
- (d) Sending you marketing material or newsletters;
- (e) Internal administrative purposes, including to organise the delivery of your order;
If we do not obtain personal information about you we may not be able to provide you with the services or products that you have requested or otherwise conduct business with you.
Entities to whom we usually disclose personal information
We may disclose your personal information to other entities within the Hempel Group, including to process your order or arrange for delivery to you. We may also share your information with our third party contractors who provide services to us, including marketing services or freight services or cloud services.
We will not disclose your information to overseas recipients other than with your consent.
Our Privacy Policy provides information about how to access and/or seek a correction of the personal information (including your credit information) we hold about you. If you believe we have not complied with the Privacy Act (including the Australian Privacy Principles) our Privacy Policy tells you how to make a complaint and how we will deal with your complaint.
Contact us
You can direct any questions to us by contacting us on: 02 8867 3333 or by email at [email protected].
You can also write to us at:
Wattyl
PO Box 5001
Baulkham Hills, NSW, 2153
Australia